Shipping everday, everywhere. If we haven't answered your question below reach out to us via our live chat at the bottom left of the screen or email firstname.lastname@example.org.
We ship internationally from our offices in Haarlem, Netherlands.
Orders will be dispatched within 1-2 working days, except during busy sale times.
All orders over €100 are eligible for free Standard Shipping. Express Shipping is available, cost is calculated at checkout based on location. Orders must be placed before 1.00pm CET.
All EU orders are shipped with UPS or DPD carbon neutral services. Expected dlivery time is 1 - 5 business days.
All International orders are shipped with UPS Standard carbon neutral service. Expected delivery time is 1 - 10 business days depending on location.
We want everyone to enjoy Bower however we cannot cover the costs of customs, duties and / or taxes for shipments outside the EU.
Returns and exchanges
If you are not satisfied with your we will happily assist you to return or exchange your order.
Unfortunately as a small business we cannot facilitate free returns at this time.
To help you get exactly what you want the first time, jump on our chat for personalised advice & styling tips from Fiona.
Goods can be returned within 14 days of receipt – please request a return by emailing email@example.com quoting your order number.
We must receive the items back within 14 days of return approval. Once we receive please allow 5 working days for us to process your return.
Please note, returns and exchanges are the responsibility of the customer until they reach our warehouse, we would therefore strongly recommend that you use a tracked service. Always retain proof of postage. Until such time as we receive an item in our store it remains the customer’s responsibility. All garments must be returned unworn with original tags. Hygiene strips must still be in place on all swimwear.
Items marked down over 40% off or from our Archive store are not eligible for refund but you can return for store credit.